All students, are responsible for knowing and adhering to the rules, policies, and procedures outlined in this handbook and on LMI website. Failure to read this information, negligence, personal factors, or contradictory information from any sources are not acceptable grounds for seeking exemption from these policies and procedures. Students should contact the Head of Admissions or the Head of Student Affairs via the appropriate emails listed in the Contact Us list.
The LMI Academic and Administrative Board reviews cases of students who are alleged to have violated LMl’s policies, including those described on the LMl’s website and in the Student Conduct and this section of the handbook. The Academic and Administrative Board, in accordance with LMl’s policy and after considering the seriousness of a case, may take any action it deems appropriate, including required withdrawal from a course, courses or programs, from on-campus housing, or from the institution itself.
Student Biographical and Contact Information
As part of registration, you must provide your full legal name, gender, date of birth, native language, e-mail address, postal mailing address, and emergency contact information. The name and date of birth you provide must match exactly the information printed on your passport or other government issued photo ID.
All critical school and course communications (e.g., class cancellations), registration information (e.g., notice of admission or program from a waitlist), and faculty communications are sent via email. You are responsible for maintaining an active e-mail address and ensuring that the address is correct in distance services throughout your LMl registration and enrollment.
To protect the privacy and security of your student records, you must provide an email address that is unique and not shared with any other person. Duplicate email addresses will be inactivated. As an LMI student, you may view and change your contact information by contacting the Head of Admissions. You may also view your biographical information, but to report a legal name change, a birth date correction, or changes to other biographical information, you must submit a Biographical Information Changes form with specified documentation to the Admissions Office.
You are responsible for the accuracy of all biographical and contact information that you provide, or another person provides on your behalf, to the LMI and the program you are applying for. Honesty in all communications, including self-representation, is a requirement of student enrollment. Submission of fraudulent information is subject to review by the Academic and Administrative Board and may be grounds for disciplinary action.
Current LMI Students
If you are a current LMI student, you are responsible for ensuring that courses and program you wish to apply toward your diploma meet the specific requirements of the institution, in accordance with policies for the admission of each university and college. You are advised to consult with the Head of Admission, your academic advisors or classmates doing or intending to pursue the same diploma or degree while planning your diploma enrollment. If you are returning from any of the recommended university or college from a leave of absence or withdrawal you must submit to the LMI and the specific university or college’s School Registrar’s Office a completed Approval form, which can be a simple email acknowledgement from the Head of Admission from LMI and the PDF form that is available on each of the institution’s official website.
International Students with 1-20 Certificates or UK Visit Visa
If you have valid enrollment from an accredited top US university or college, you will be issued with a 1-20 certificate as long as you remain enrolled for a total of 8 undergraduate (UN) or graduate (GR) credits in courses with LMI or college in US. For UK, you will need to be eligible for a UK General Visit Visa. If you do not comply with these requirements. you are considered out of status and would be subject to removal from the United States or United Kingdom.
Distance and Online Option Courses
LMI recommends several types of distance and on campus courses, including distance only, on campus option courses or programs which feature videos of lectures held on the respective Campus. and live web-conference courses, which are held distance at a specified class time. A few courses are offered in a blended model, which means that they combine web conference, online option meetings with intensive multi-day, mandatory meetings on campus.
The institutions’ and LMI policies, procedures, and deadlines outlined on LMI and the institution’s website and in the student handbook apply to all students who enroll in all recommended courses. In addition, students taking courses in distance from Singapore must have the necessary computer systems (hardware and software) and Internet access that is readily provided by LMI to view course lectures, take distance or proctored exams. use an electronic drop box and participate in live web-conference courses and section discussions throughout the term. LMI students are held also to individual institution’s policies regarding distance courses and program, and should check LMI and the institution’s Student Guidelines section on their website and their Handbook for more information. For additional information and a listing of courses or programs available on distance and blended, visit the LMI’s Courses section of the LMI’s website. Information about exams is also available proctored examinations section of the handbook and on the LMI’s website at www.lmi.edu.sg.
Attendance, Participation, and Exclusion from a Course
LMI expects credit students to be active and engaged participants. If you are registered in a course for undergraduate or graduate credit you must attend all classes or participate online, take all exams and complete all coursework on time. Students are prohibited from using recording devices of any kind without LMI or the instructor’s explicit approval.
If you are registered or waitlisted for a course and you miss the first class meetings you risk losing your place in the course or on the waitlist. If you are enrolled in distance or blended courses you also are expected to begin viewing lectures and participating in distance when classes begin. LMI reserves the right to prohibit or cancel registration by students who do not attend first class meetings or participate on line when classes begin.
Late work may be submitted only with the institution and LMI’s instructor approval and according to instructor and institution’s policies. Registering late does not warrant an exception to this policy.
Exclusion from a Course or Program
A student who is consistently not prepared for class, fails to attend class or participate in person or in distance, grossly neglects coursework, lacks the necessary level of English proficiency to be successful in the course or program, or does not have course prerequisites and whose continued enrollment is disruptive to the progress of instruction may, after written warning by LMI and/or the institution’s instructor, be excluded from the course or program. If it is before the withdrawal deadline the student may voluntarily withdraw from the course for a WD or WN grade as an alternative to exclusion, but may no longer attend or participate.
A student who is excluded from a course is prohibited from continuing with it in any way, including attending classes, participating on line, taking exams, and submitting work. The student is assigned the permanent notation (EXT)
(Excluded from course), which is equivalent to a failing grade and earns no credit for the course. A student who is excluded from a course is not eligible for any refund for that course or program.
Submission of Written Work
Students are responsible for ensuring that required written work is submitted and received on time. It is their responsibility to submit work according to instructors’ requirements and determine that their submission has been delivered successfully, including work that is submitted by postal mail, email, or to an electronic drop box.
Late work may be submitted only with instructor approval and according to instructor policies. Registering late does not warrant an exception to this policy.
Exam Absences for Religious Reasons
A student may request that an exam be rescheduled without penalty if the exam is scheduled on a day of religious observance for the student. Students should speak with their LMI and institutions’ instructor no later than one month before the exam date to reschedule the exam.
Students who have a religious obligation that conflicts with a final exam must submit a completed make-up final examination form to Academic Services of both LMI and the institution they are doing their program with no later than one week after the originally scheduled final exam. The make-up final exam appeal fee can be waived for students with religious conflicts. However, students must include documentation from an appropriate religious or spiritual leader confirming the conflict with the exam. Students who have religious conflicts with the scheduled make-up date should indicate the confirm dates of examinations approved by their instructors in their appeal statement.
An exam conflict occurs when a student has two exams or a class meeting and an exam scheduled for the same day and time. If the conflict involves two exams, the student will take both exams on the same day-one with the class and the second exam at a different time that day as scheduled by Academic Services. If an exam conflicts with a class meeting, the student should attend the class. LMI and the institution’s Academic Services will try to reschedule the exam at a different time that same day. Students should complete the Exam Conflict form and submit it to LMI and the institution’s Academic Services no later than on month before the conflict date.
Students who cannot submit a take-home exam by the deadline should contact their LMI and institutions’ instructor immediately to request an extension-of-time (EXT) grade and submit a new exam, or they may be assigned a failing grade for the take-home exam.
A final exam, paper, or project is required in all courses. Seminars and workshops in which students are evaluated on the basis of reports and on going weekly assignments are the exceptions to this policy. In typical cases, only registered undergraduate and graduate credit students are allowed to take final exams and submit final papers and projects. It is your responsibility to check with LMI and your institutional instructors on their stand in this policy.
LMI and its recommended institutions’ have exams that are generally between one to three hours long and are administered according to a schedule set by the Registrar. A preliminary schedule will be given to you at the start of the term. LMI and your institution Instructors will confirm the exam dates and locations before the exam period. Instructors who teach distance courses may choose to give the class a distance final exam or a proctored final exam.
Students who are unable to take their exams at the scheduled times may not make separate arrangements with their instructors to take the exam early or at a later date. These students may be eligible to appeal for a make-up final exam. Grades are not accepted for students who arrange to take the exam with the instructor at another time. Students who attend final exams and are unable to complete them for any reason, are assigned a failing grade, or zero, for the incomplete portion of the exam. These students are not allowed to complete the exam at another time or submit an appeal for a make-up exam. Students who do not officially withdraw from courses by the withdrawal deadline and do not take the final exam or submit the final project must be assigned a failing grade for the final exam or project. A student who attends a final exam and does not submit a bluebook or exam answer sheet must be assigned a failing grade for that exam.
Make-Up Final Exams
Students who cannot take their timed in-classroom final exams, proctored distance final exams or timed distance final exams as scheduled because of compelling and extenuating circumstances may be eligible to appeal for a make-up final exam. Students who begin a final exam but do not complete it for any reason, including illness, are not eligible to appeal for a make-up final exam.
Make-up final exam appeals are considered only for students who owe no other work in the course than the final exam, have good records of attendance and participation, and are in good academic and financial standing with LMI and the recommended institution. LMI and the institutions’ Academic Services contacts instructors to verify students’ academic standing as part of the appeals process. Supporting documentation must accompany an appeal. At least one piece of documentation is required for medical circumstances and at least two pieces of documentation are required for all other circumstances. Documentation must be on letterhead paper, be written in English, be signed by the appropriate person in an official capacity, confirming the reason for missing the exam and, if relevant, include travel information. Medical documentation must be in the form of a letter that describes the illness, specific dates of the illness, and the functional limitations that affected the student’s ability to take the final exam as scheduled.
Students may appeal for a make-up final exam by submitting the Make-up Final Exam Appeal form, within three calendar days of a missed exam. Incomplete and late appeals will not be considered.
The Make-up Examination Committee will begin to review appeals for all terms one month before the end of each term. Students will be notified of decisions by email.
Exams in Courses with an Online Option
Many distance courses have exams, which may be take-home, distance, in-class, or proctored exams. LMI and your respective institution instructors will inform you of the format of course exams.
Distance and Online Exams
A distance or online exam is a timed, open or closed book exam that is taken on a specific date and within a specific 24-hour period. In courses with distance or online exams, students take the exam distance and will need to have access to their institutions’ online exam portal. Only students registered for undergraduate and graduate credit may take exams.
A practice exam is available on the course website shortly before the distance or online exam. The exam content of the practice exam is not related to the course. Its purpose is to ensure students have the proper technical requirements to take an exam online. Students should take the practice exam using the same computer on which they plan to take the online exam to identify and avoid any technical and connectivity issues that might arise. Students will receive more information about distance or online exams and practice tests after the term begins.
Student Appeals Process
Students who miss a registration change deadline due to compelling and extenuating reasons may be eligible to submit a student appeal requesting an exception to a registration or financial policy. The Academic and Admissions Committee does not consider workload issues, software and hardware difficulties, financial constraints, minor illness, unsatisfactory academic progress, failure to meet course prerequisites, lack of preparation, negligence or vacations to be extenuating. Students that have completed a course are not eligible for registration change exceptions for that course.
Student appeals are considered only for students who are in good financial standing with LMI and their respective institution. LMI and the respective institution’s Academic Services may contact instructors to request information about a student’s participation in a course as part of the appeals process. Supporting documentation must accompany an appeal. At least one piece of documentation is required for medical circumstances and at least two pieces of documentation are required for all other circumstances. Documentation must be on letterhead paper, be written in English, be signed by the appropriate person in an official capacity include specific dates and include an explanation of the circumstances. Medical documentation must be in the form of a letter that describes the illness, specific dates of the illness and the relevant functional limitations.
Students may appeal by submitting the Student Appeal Form along with the relevant course registration change form. Payment of a non-refundable $100 student appeal fee must be included along with full payment of any due tuition and fees. Incomplete appeals will not be considered. Students are advised to email the Academic Services before submitting appeals. During the term, students are typically notified of decisions by e-mail within one to four weeks of receipt of a complete student appeal.